Privacy Policy

Last Updated: March 2026

At DMLinkio, we are committed to protecting your privacy and ensuring you have a secure and positive experience with our Instagram automation tools. This Privacy Policy details how we collect, process, and safeguard your information when you use our platform for automated comment replies, story engagement, and direct messaging.

1. Information We Collect

We collect information necessary to provide our automation services and improve your user experience.

1.1 Information You Provide

  • Account registration details (Full name, email address, and encrypted password)
  • Instagram account authentication tokens via secure Meta Login
  • Billing details and payment history (handled via secure third-party processors)
  • Automation configurations (Reply templates, keyword triggers, and DM sequences)
  • Support inquiries and feedback submitted through our platform

1.2 Information Collected Automatically

  • Log data including IP address, browser type, and operating system
  • Platform usage metrics (Feature access frequency, dashboard interactions)
  • Cookies used for session management and preference persistence
  • Performance data related to your automated campaigns (Sent counts, response rates)

1.3 Third-Party Integration Data

  • Engagement data from your Instagram profile (Comments, mentions, and incoming DMs)
  • Public profile information necessary for synchronization
  • Data from payment gateways regarding subscription status

2. Use of Data

DMLinkio processes your information for the following purposes:

  • Executing automated comment replies and DMs as configured by you
  • Providing real-time analytics and performance reports on your dashboard
  • Managing your subscription and processing payments
  • Ensuring platform security and preventing unauthorized access
  • Notifying you of important service updates and promotional offers
  • Complying with Meta's developer policies and legal requirements

3. Data Security & Storage

Security is our highest priority at DMLinkio. We implement the following measures:

  • End-to-end encryption for sensitive data including authentication tokens
  • Secure hosting on protected servers with regular security monitoring
  • Strict access controls for our internal systems
  • Regular backups to prevent data loss
  • Continuous monitoring for suspicious activity

We do not store your Instagram password; all connections are handled via Meta's secure API tokens.

4. Meta API & Third-Party Services

DMLinkio uses authorized Meta APIs to interact with your Instagram account. Our platform’s use of information received from Meta APIs adheres to the Meta Developer Policies. We may use third-party services for:

  • Payment processing (e.g., Stripe, PayPal)
  • Email delivery and communication
  • Cloud hosting and database management
  • Analytical tracking to improve our service

5. Data Sharing

We do not sell your personal data. We only share information with third parties when:

  • Necessary to provide the service (e.g., payment processors)
  • Required by law or to respond to valid legal requests
  • Explicitly authorized by you
  • Protecting the rights and safety of DMLinkio and its users

6. Your Privacy Rights

You have the following rights regarding your data:

  • Right to access and export your data from the dashboard
  • Right to correct or update your profile information
  • Right to delete your account and all associated data permanently
  • Right to revoke DMLinkio's access to your Instagram account via Meta settings
  • Right to opt-out of marketing communications

7. Data Retention

We retain your information as long as your account is active. Upon account deletion, we purge all personal data from our active databases within 30 days. Some data may persist in encrypted backups for up to 90 days or as required by financial regulations.

8. Contact and Support

If you have questions about this Privacy Policy or how we handle your data, please contact our privacy team:

Privacy Support: [email protected]

General Support: [email protected]

By using DMLinkio, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Service. We reserve the right to update this policy at any time.