Last Updated: March 2026
1. Refund Eligibility
At DMLinkio, we strive to provide the best Instagram automation experience. If you are not completely satisfied with our Service, we offer a 30-day money-back guarantee for your initial subscription purchase. To be eligible for a refund, you must submit your request within 30 calendar days of your original transaction date.
2. How to Request a Refund
To initiate a refund request, please follow these steps:
- Email our billing department at [email protected]
- Include your account email address and the transaction ID from your receipt
- Provide a brief description of the issue or why the service did not meet your expectations
- Our support team will evaluate your request and provide a status update within 3-5 business days
3. Refund Processing
Once approved, your refund will be processed back to the original payment method (Credit Card, PayPal, etc.). Please note that it may take 5-10 business days for the funds to reflect in your bank or card statement, depending on your financial institution's processing times.
4. Non-Refundable Items
The following scenarios and items are not eligible for refunds:
- Requests made after the 30-day guarantee period has expired
- Renewal payments for monthly or yearly plans (unless required by law)
- Accounts that have been suspended due to violations of our Terms of Service or Instagram’s Community Guidelines
- Fees for custom automation setup or dedicated consulting services
5. Subscription Cancellations
You may cancel your DMLinkio subscription at any time via the "Billing" section in your user dashboard. Upon cancellation, you will continue to have access to all premium features until the end of your current billing cycle. No partial refunds are provided for unused days within a billing month.
6. Billing Discrepancies
If you believe you have been charged in error, please contact us immediately at [email protected]. We are committed to resolving billing disputes fairly and promptly.
7. Abuse of Policy
DMLinkio reserves the right to deny refund requests if we detect patterns of abuse, such as repeatedly subscribing and requesting refunds, or if the account has engaged in fraudulent activity.
8. Contact Information
For all billing and refund inquiries, please reach out to:
Billing Support: [email protected]
Refund Requests: [email protected]
9. Policy Updates
We may update this Refund Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page with an updated "Last Updated" date. Continued use of DMLinkio signifies your agreement to the latest version of this policy.